Return Policy

Returns

Capital City Boutique offers a 15 day return policy from the date of purchase. After 15 days, the purchased product(s) will not be eligible for return. 

Non-Returnable Product(s)

"On Sale" Product(s)

Gift Card(s)

Additional product(s) exempt from being returned will be marked as such.

Return Requirements

Product(s) must be unused and in the same condition as when received.

Product(s) must be returned with the original packaging and the original receipt.

PRODUCT(S) PACKAGE SHOULD NOT BE USED AS MAILING ENVELOPE / BOX WHEN RETURNING. 

Return package must be postmarked within 15 days of the purchase date.

Return slip must be completely filled out and mailed back with the returned product(s). 

Capital City Boutique is not responsible for shipping cost to return a product(s).

Return shipping costs are non-refundable. 

 Refunds (if applicable)

Once returned product(s) is received and inspected, Capital City Boutique will send you an email to notify you of the approval or rejection of your refund. If approved, a boutique credit will be issued. If rejected, product(s) will be discarded or mailed back to the shopper at the shopper's expense. 

Late Or Missing Refunds (if applicable)

Before reaching out to Capital City Boutique regarding an approved refund that hasn't been received, please allow 5 days for processing once notified of approval. Lastly, please contact us at info.capitalcityboutique@gmail.com.

 Shipping

Mail Returns To:

Capital City Boutique

Tammy Butler

3710 Exchange Glenwood Place

# 214

Raleigh, NC 27612

 

When shipping a return product(s), you should consider using a trackable shipping service or purchasing shipping insurance. Capital City Boutique does not guarantee that the returned product(s) will be received and is not responsible for returned product(s) that are not received.